Customer consultant, Korean speaking
To support our customer service department, we are looking for a skilled and highly motivated Customer Consultant to join our team in Shanghai.
LINDBERG is a unique mindset in the global eyewear industry. We have revolutionized eyewear design more than once, resulting in a wide range of international awards that proudly acknowledge our innovative and elegant designs.
Our team consists of international and young professionals from many different countries, which is reflected in our work culture.
Our customers are carefully selected opticians, and they are at the heart of our success. Supporting them with information about our products and solutions is an essential part of our daily focus.
You will have a central role in providing world-class customer service to these customers. You must be Korean native speaker and fluent in English. Any additional language proficiency is an advantage.
Based on your advanced language skills, your main responsibilities will include:
– customer service and product consulting via phone and e-mail
– processing and registration of orders
– follow-up on customer inquiries
– monitoring of various campaigns
– processing of claims
You are a positive and outgoing person with a high level of loyalty and responsibility. You take pride in providing outstanding customer service through strong communication and interpersonal skills. You are comfortable multi-tasking and a hard-working person.
We provide thorough training of our products and customer service policies as well as Microsoft Dynamics AX, which along with the phone is your most important work tool.
Please send your application, CV, photo and references with the subject: ”Customer Consultant, Korean speaking” to LINDBERG at HR-Asia@LINDBERG.com for the attention of Susan Su, no later than July,12 2019.
Working at LINDBERG
LINDBERG is one of the largest players world-wide among the independent, design-oriented high-end eyewear brands. Innovation is absolute key to our business and 99 design awards are testaments to our way of thinking. We design, develop, manufacture, market and sell LINDBERG frames globally to carefully selected partners in 138 countries.
We offer an interesting work day in a company that in-sources instead of outsources to ensure the highest quality and to keep all the right competencies in-house. Do you want to work in an informal work place with many highly skilled colleagues?